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Complaint and Reporting Options


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Complaint and Reporting Options

Deciding whether or not to file a complaint can be very difficult. There is no right or wrong decision, but often times there are many worries. For instance, some may be concerned that if they are underage and were drinking at the time of their assault, they will be punished if they report the assault. Students who report in good faith are immune from discipline regarding minor conduct violations (such as underage drinking) that may be discovered during an investigation unless the violation is egregious or places the health or safety of others at risk.  Students who report violations or participate in an investigation are also protected from retaliation. 

Below are options for filing a complaint/report. The university responds within 12 hours of receiving an electronic report. Below is a list of reporting options. Here you can access a Resource Sheet with helpful information. Some employees are mandated to report  incidents of interpersonal violence to the Title IX Coordinator. However in most cases it is still up to the survivor as to whether or not they would like to file a complaint and proceed with the process. In rare instances, the University may need to proceed with a complaint against the alleged perpetrator without the cooperation of the alleged victim for the safety of campus.   

EIU student survivors have the right to report or not report the incident to one or all of the following university departments:

The University Police Department (UPD)

Location:         7th and Grant (directly east of the University Union)

Phone:             581-3213 (911 if an emergency)

UPD provides professional law enforcement services to the campus community.  They can receive, process, and investigate complaints of sexual assault and then forward information to the Coles County State’s Attorney for appropriate action if the complainant wishes to pursue a criminal complaint.

The Office of Student Standards (Deputy Title IX Coordinator)
Heather Webb, Student Standards

Location:         University Union – Lower Level

Phone:             581-3827

The Office of Student Standards enforces the requirements of the Student Code of Conduct and, through its board or administratively, issues sanctions for violations of the code including violations of the sexual misconduct provision.  The Director is also a Title IX Deputy Coordinator.  Once a complaint is received, the Office of Student Standards will collect information and determine whether to proceed administratively or whether to send the matter to a board hearing (the more likely outcome).  The board will receive testimony from witnesses and will review applicable evidence or documentation.  The board uses the “preponderance of the evidence” standard.  Click here to view their procedures.

The Office of Civil Rights and Diversity (Title IX Coordinator
Shawn Peoples, Office of Civil Rights and Diversity

Location:         1011 Old Main

Phone:             581-5020

Hours:             Office is open M-F from 8 a.m. to 4:30 p.m., and by appointment.

The Office of Civil Rights and Diversity investigates complaints of sexual harassment according to the sexual harassment policy.  A single instance of sexual assault can also violate the University’s sexual harassment policy.  This office reviews and investigates allegations of sexual assault to the extent that such an act would violate the sexual harassment policy and/or Title IX.  Once a complaint is received, witnesses are interviewed and evidence is examined.  An investigative report with conclusions and recommendations is issued to the appropriate vice president usually within sixty days.  This office uses the “preponderance of the evidence” standard.  The complainant or the accused person can appeal the findings to the University president.  Please click here to view the University’s Discrimination Complaint Procedures.

Confidential Advisor and Confidential Resources:
Whether or not a complaint is filed, a student may also contact the confidential advisor at any time. 

Lindsay Wilson, EIU Counseling Center

Location: Human Services Building

Phone: 581-3413

Hours: Office is open M-F 8 a.m. to 4:30 p.m.; after hours crisis options can be found by calling 581-3413 (follow prompts).

The Counseling Center has trained counselors available to provide confidential emergency and ongoing support to survivors of sexual violence. They can answer questions and provide information regarding available resources and reporting options. If students choose to file a complaint and want assistance through that process, the counseling center can help.

Health Services can also provide a confidential response to a report. They are located in the Human Services Building 217-581-3013.