EIU Office 365 for Students
EIU is in the process of implementing Office 365 EMail service for student email. The project has been released from pilot stage to migration stage, as of April 1, 2014. Over the course of the next 6 - 8 weeks, IT staff and other campus representatives will be publicizing information to students about the migration timeframe and expectations. This page will serve as the core source of this information. Check back here for migration time frames and demo schedules.What is Office 365?
Office 365 at EIU will be the email service provided to our students beginning May 14. Many of the capabilities provided in Office 365 are currently available in PantherMail as you know it today. This includes:
- Contacts/Address Book
- ...and more!
In addition to the above features, Office 365 will provide students with a copy of Office Pro Plus and Office Online for use as long as you remain enrolled as a student at EIU. In addition to the Office features, students will be provided with 50GB of email storage and 25GB of OneDrive storage.
When will this move take place?
Beginning on May 14, 2014, ITS will migrate active student mailboxes to Office 365 in a scheduled fashion. The below schedule should give an idea of when accounts will be moved. Approximately 2000 accounts will be moved each day. Rather than post specific NetID's, we're posting a range with the first three letters of NetID's. Two days prior to migrating, an email will go out to the corresponding group to make them aware. For example, the group in aaa-anr will receive a reminder email on May 12, 2014.
The complete schedule is below:
- May 14 - NetID's starting with aaa - anr
- May 15 - NetID's starting with anr - cbm
- May 16 - NetID's starting with cbm - djh
- May 17 - NetID's starting with djh - gjj
- May 18 - NetID's starting with gjj - jlb
- May 19 - NetID's starting with jlb - kef
- May 20 - NetID's starting with kef - lmh
- May 21 - NetID's starting with lmh - mmu
- May 22 - NetID's starting with mmu - rdn
- May 23 - NetID's starting with rdn - sna
- May 24 - NetID's starting with sna - zzu
All new student email accounts are now being created in Office 365. Additionally, the Office Pro Plus software is available on our Software Download Page.
What will be moved to Office 365?
Information Technology Services (ITS) will move your email and individual contacts to Office 365. If you utilize Calendars, Task Lists, Briefcase or have contact groups in PantherMail, we are unable to automatically transfer them. We will, however, provide instructions for exporting your Calendar and Briefcase information.
What if I want to get my email on my phone or tablet?
Many students have a phone or tablet device setup to receive PantherMail. After migrating to Office 365, you will need to reconfigure your email setup on your device. To do so, you will need to remove the setup you currently have for PantherMail (if you have it setup already) and then add Office 365. Below are the basic settings you will need for our recommended setup using ActiveSync:
- Type of Account : Exchange or Corporate
- Server : outlook.office365.com
- Username and Domain - Your phone might ask this in 1 field or 2 fields
- If it is 1 field
- Domain\Username : your email address (firstname.lastname@example.org)
- If it is in 2 fields
- Username : your email address (email@example.com)
- Domain : leave blank
- Email Password : your password (EIU1sAw3some!)
- Use SSL : Yes
You might receive a warning about Remote Security Administration. This is a normal warning to alert you that your email, calendar, and contact information will be managed through this service.
If, instead, you prefer to use POP or IMAP for setting up your email, you can find additional device specific instructions here.
Frequently Asked Questions
We've taken feedback from our pilot group and added some of their frequent questions here. Click the titles below to expand or hide the answers for each item. After the migration is complete, we'll move the more regular faq's to our self-help site here.
- Internet Explorer
- Mozilla Firefox
- Google Chrome
Importing with these instructions will require use of a Windows Computer, PantherMail, your Pen Server account, SCP Software(we'll use WinSCP), and Office 365.
- Start by logging into PantherMail and choosing the Preferences tab
- In the Left Menu, click on Import/Export
- In the export section, click the radio-button next to Calendar
- Next to Source: click the All Folders button
- Select the calendar you want to export and click OK
- Click the Export button on the right
- Make note of where the file is saved
- If using Windows, install WinSCP from our downloads page at http://www.eiu.edu/its/helpdesk/swdownloads.php
- After the install is complete, run WinSCP
- Connect to the server pen.eiu.edu using your EIU NetID and Password
- Look for the folder called "http". If you do not have that folder, then create one
- Upload the calendar file you just exported from PantherMail.(NOTE : this will make your exported calendar publicly available over the internet at this point)
- Write down the name of the file uploaded(you will need it in Office 365)
- While leaving WinSCP open, open your web browser up and login to Office 365
- Click on the Calendar link near the top right of the screen
- Right click on Other Calendars in the left menu pane and choose Open Calendar
- In the input box for Internet calendar, use the url http://pen.eiu.edu/~eiunetid/calendarname.ics
- Be sure to use your NetID for eiunetid and the name of the calendar you wrote down for calendarname.ics
- Click OK
- Office 365 will begin synchronizing your calendar into this new calendar
- Wait for the synchronization to complete. You will need to go through the calendar to verify it is finished
- Go back to your open session of WinSCP
- In the window where you have uploaded your calendar file, delete it. If you do not, your calendar file will remain publicly available
- Close WinSCP to disconnect your session to pen.eiu.edu
This is best answered with references taken from the Office 365 Trust Center at http://trust.office365.com
This basically sets the expectation that Microsoft does not own your data.
Furthermore, upon reviewing the site you will find the levels of security Microsoft follows to ensure security and privacy of your data.
These levels are Physical Security, Logical Security, and Data Security.Physical security
- 24-hour monitoring of data centers
- Multi-factor authentication, including biometric scanning for data center access
- Internal data center network is segregated from the external network
- Role separation renders location of specific customer data unintelligible to the personnel that have physical access
- Faulty drives and hardware are demagnetized and destroyed
- Lock box processes for strictly supervised escalation process greatly limits human access to your data
- Servers run only processes on whitelist, minimizing risk from malicious code
- Dedicated threat management teams proactively anticipate, prevent and mitigate malicious access
- Port scanning, perimeter vulnerability scanning, and intrusion detection prevent or detect any malicious access
- Encryption at rest protects your data on our servers
- Encryption in transit with SSL/TLS protects your data transmitted between you and Microsoft
- Threat management, security monitoring, and file/data integrity prevents or detects any tampering of data