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Welcome to Campus Technology Support Live Chat. To better serve you, Live Chat is available during scheduled support hours. Please see the left column for support availability.

By using live chat, you are agreeing to have an ITS Support Technician assist you with your issue. The chat session could be transferred to additional technicians to better serve you. Additionally, the chat session will be logged and you should refrain from submitting any sensitive information through this console, including passwords, credit card information, and social security information.

For security reasons, we are unable to change a password via live chat. You may reset your password at https://password.eiu.edu if you have previously enrolled in the Password Management Tool. Alternatively, you may call EIU Campus Technology Support with your E-Number at (217)581-4357 so that we may assist you.