Eastern Illinois University Logo
ITS Help Desk |

SELF HELP - PantherMail

ITS Home

I Need Some Help

IT Services

Security Services

Forms

Publications

PantherCard

Technology Initiatives & Investments

Contact Us

How do I know if my PantherMail account has been compromised?

If you have responded to a phishing email, your account will be considered compromised and your account will be locked to prevent it from being used to spam others.

As a result, you will not be able to login to your PantherMail account until it is unlocked. You may receive an error that says "Http: 400" when you try to login. You will also be unable to send or receive email.

If your account has been compromised, please reset your password at http://password.eiu.edu

To have your account unlocked, please contact the Help Desk at: 217-581-HELP