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Technology Initiatives & Investments

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ITS provides email, phone, walk-in, and self-service support for your technology related problem. You will find our hours in the left menu and several site navigation tools on this web page.

ITS utilizes student employees for several support issues. For issues that cannot be resolved at the student support level, a support incident will be created and assigned to a full-time employee.


Twitter @eiu_itshelp

Email Verification

Email Verification

Not sure if that email is valid? Check out our email verification and our email phishing pages by clicking one of the links below.

Computer Recommendations

Computer Recommendations

Looking for recommended and supported computers for campus? Check out our Employee and student recommendations links below!

Software Downloads

Software Downloads

Software is available for employees and students to use on their personal computers. Use this site to download them!

 Go to our software downloads page

Create a Support Ticket

Support Ticket

Need to report an issue? Use this page to fill out a brief description and submit the incident.

Go to our Request Form

Union Tech Zone

    Union TechZone

ITS coordinates with the Union Tech Zone in the University Union to provide additional support to student personal computers. 

More about Union Tech Zone