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Troubleshooting Cable Television & FAQ's

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How do I connect my TV to the On-Campus Cable Television Network?
A 10’ coaxial cable is connected to the "video-out" port on the box located in your  residence. Connect the free end to the "video-in" port on your TV. 

Ethernet box diagram

Can I get a longer coaxial cable?
It is recommended that you get any additional coaxial cables from your front desk/office.

Some of the channels don’t show up?
Run the auto-programming feature as instructed in the TV’s user manual.

What should I do if my cable goes out, or one of the channels isn’t working?
Check the cable connection from the 4” X 4” box on your wall and your TV. Tighten cables as needed. If the problem persists call 1-800-610-0797.