Frequently Asked Questions
Common Questions
Password Questions
Web Development Questions
P-Synch questions for Faculty/Staff
Library Information for EIU Distance Learning Faculty
Laptop Referral Purchasing Program
Computer Accounts
Requesting New Accounts
Password Changes
Citrix Server (allows you to access software remotely)
How to Access the CITRIX Server (PDF File)
http://eiuapps.cats.eiu.edu
Information Technology Services
Information Technology Services provides computing facilities and services for the legitimate instructional, research, and administrative computing needs of the university. Proper use of those facilities and services supports the legitimate computing activities of EIU students, faculty and staff.
Center for Academic Technology Support
The mission of CATS is to provide Eastern Illinois University with comprehensive services in the design, development, implementation, and evaluation of technology-enhanced materials in support of courses and programs. CATS also promotes and supports research and development of creative, innovative, and effective uses of established and emerging technologies by the university community.
Booth Library Media Services
Media Services is located in Booth Library on the 1000 level North. Services offered include: media production, photographic services, media equipment, and support to faculty and staff using media in classrooms or at university functions. The Media Services' main office is located in Room 1105. Office hours are from 8:00 a.m to 4:30 p.m., Monday through Friday. If you have questions about our various services, please call us at 581-6011 or fax to 581-6993.
Instructional Technology Center
The ITC provides technological support and resources for the College of Education & Professional Studies and the university community at large. Although our services are primarily designed for practicing and pre-service educators, they are also beneficial to others. The Instructional Technology Center is located in Buzzard Hall, Room 1430/1440 and we can be reached by calling 581-3823. We invite you to visit our facility to see how our services can benefit you!
College-level Technology Support - Instructional Support Specialists
Instructional Support Specialists (ISS) provide frontline technology support to individual colleges on campus and serve as liasons to Information Technology Services, CATS, Media Services, and various technology-related committees across the university. Please contact your college ISS representative with any technology-related questions you may have.
Lumpkin College of Business and Applied Sciences
* Lisa Dallas, 217-581-3716
College of Education and Professional Studies
* Tom Grissom, 217-581-3823
College of Arts and Humanities
* Doug Lawhead, 217-581-8368, MAC
* Jeri Matteson-Hughes, 217-581-6303, PC
College of Sciences
* Charles E. Miller, Jr., 217-581-7376
School of Adult and Continuing Education, Booth Library, and The Graduate School
* Linda Spangler, 217-581-7567
Disability Services
The mission of the Office of Disability Services (ODS) is to advocate for students with disabilities so they have an equal opportunity to participate in all facets of University life; to provide and coordinate support services and programs that enable students with disabilities to have an equal opportunity to maximize their educational potential; and to increase the level of awareness among all members of the University so that students with qualifying disabilities have an opportunity to perform at a level limited only by their abilities, not their disabilities.
School of Continuting Education - Faculty Information
http://www.eiu.edu/~adulted/faculty/
School of Continuing Education Calendar, Policies, and Procedures:
http://www.eiu.edu/~adulted/schedule/info.html
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